Why We Really Don’t Want Travel Agents To Die

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October 7, 2012

 

Travel agents were once considered the dinosaurs of travel, something used before the Internet took over and eliminated the need for them. True, we can book airfare, hotels, car rentals, even cruise vacations online either directly with the supplier or through discount operations like Travelocity, Kayak and others. But should we? These days, the tide seems to be turning as individual and business travelers are turning to a new, relevant travel agent that is good to have around.

“There is no doubt that today’s travellers have more options than ever before; from destinations, packages and pricing to booking methods and itineraries,” Debra Maher, owner of Cruise Holidays said in a Northern Life report. “One of the most important decisions a traveller can make is selecting the right travel agent, to help them get started on the right foot.”

Case in point: American Airlines.

This week, American Airline pilots are expected to authorize their union to call a strike, effectively grounding the airline. In reality,…read the rest at Gadling